Refund policy

Not every purchase works out, and that is completely fine. At Anolar we want you to order with confidence, so here is exactly how returns and refunds work, in plain language.

Our return window

You have 60 days from the day your order is delivered to request a return.

Condition of returned items

To be accepted, items should be unused, in their original condition, and returned with all original packaging.

No restocking fees

There are no restocking fees, ever. What you paid is what comes back to you, in line with this policy.

How to start a return

Starting a return is simple. Send us an email at support@anolar.com with your order number, and we will walk you through every step.

Return shipping

Return shipping costs are covered by the customer. We recommend choosing a trackable shipping method so you can follow your parcel on its way back to us.

Exchanges

Would you rather have something else instead? Exchanges are available on request, so just mention it when you reach out.

Refunds

Once your return reaches us and has been inspected, your refund is processed within 7 business days to your original payment method. Keep in mind that your bank or payment provider may need a little extra time before it appears.

We are here to help

If anything is ever unclear, we are only a message away. Email us at support@anolar.com anytime and we will be glad to help.